COVID-19 SHIPPING UPDATE
COVID-19 Shipping Update: A message to our Give Them Lala Family
Our top priority is the health and safety of the warehouse employees and our customers. We made some changes to guarantee safety on both our employees and our amazing customers.
*Please understand that business days do not include weekends or holidays such as Thanksgiving, New Year’s Day, Martin Luther King Jr. Day, Memorial Day, 4th of July, Labor Day, Christmas, and President’s Day.
- Processing times may be delayed. Processing times are generally within 3-5 business days* although currently those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, limited edition releases and promotions.
- We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order.
- You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund. However, once the parcel has shipped, the order will be a final sale due to the new state law that all sales are FINAL and no exchanges or returns allowed.
*Please understand that business days do not include weekends or holidays such as Thanksgiving, New Year’s Day, Martin Luther King Jr. Day, Memorial Day, 4th of July, Labor Day, Christmas, and President’s Day.
Thank you so much for your support and being apart of the Give Them Lala family!